Our Story

10 Star Service

The team at Browns are nothing short of amazing, if I could give 10 stars I would. Jill, Emma and Kerry have gone above and beyond helping us with our enquiries and pushing along the conveyancing for our purchase; helping us complete on our new home before Christmas. I wouldn't hesitate to use Browns to buy or sell in the future.

Best Value Sales Fees in South Shields

Kerry and the team were all fantastic in helping us sell our flat. Their service was impeccable, always friendly and professional, and best of all I think they offer the best value in terms of sale fees in South Shields. Thank you everyone! - Christie and Michael😍

Helpful and kept us informed throughout the process

Thank you to Jill and the team at Browns. They were amazing from start to finish and could not do enough for us. They were so helpful and kept us informed throughout the process. Would definitely use Browns again if I was to sell in the future.

First call seller experience

Amazing first class service from Browns who recently helped me sell my home. Top class service from initial market appraisal through to sale. Always kept in contact with every update. Would highly recommend their second to none estate agent service. Thanks Kerry, Jill

We 100% recommend browns estate agents, we can’t thank yourself and Jill enough for all the support, phone calls and emails keeping us updated throughout the process of buying our house! Any questions we had were answered and you took some stress off our shoulders! Thanks again!

Couldnt be happier

Our house was up for sale mid-July, offer accepted on 30th, completed on 30th September. Kerry and Jill were a dream, Kerry went above and beyond despite the number of hurdles thrown at her. Amazing value for money and they bent over backwards for viewings and kept us in the loop. We probably didn’t go more than 2-3 working days without an update. Couldn’t be happier ❤️

Excellent Sales Service

Excellent service. Emma Simpson and Kerry (sales) are a credit to their profession.

Making the rental of my property flawless

Decided to get a letting agent involved with the rental of my property I chose Browns because they sold a house for me previously and were excellent, I am very pleased to say the letting side is just as good . Emily, did a first class job advertising the property, finding tenants, showing them round and communicating with me at each step of the way . Even if Emily was not available messages were passed on and responded to very promptly We now have a tenant and are just waiting for them to move in So satisfied with the whole process, I’m going to put the property in the hands of Browns In whom I have the utmost confidence.

Always updated on the journey

Browns was recommended by a friend. My house was photographed and on the market within a few days. I went on holiday and while I was gone Browns managed the sale and was sold by the time I returned. Kept informed all the way. 10/10

Kerry and the rest of the team at browns have been absolutely amazing throughout quite a lengthy sale! Always there to help with whatever questions i had, and helped with great communication between me and the seller and the solicitors involved. So glad i bought through browns, they really go above and beyond to help! And they were all so so lovely to deal with, would definitely recommend!

Always a great service, the team are amazing. Great communication and regular updates regarding our tenants and rental properties. We’ve used Browns for years and will continue to! Hassle free and experienced staff make it so much easier for us.

Such a lovely team friendly and helpful and great value for money. Kerry especially goes above and beyond to get things done . Had positive experiences with Browns selling on two occasions amazing photos and the virtual tour is a great extra .

What a great job the girls at Brown's did selling our house. The photo's showed the property at its best ,the marketing was first class and the communication was there all the way through the process keeping us informed what was happening. Special mention for Emma and Kerry who were great.

Highly recommend Browns Lettings to any Landlords in South Shields. After using other Letting Agents in South Shields, I decided to use Browns a few months ago. It was the best decision I made. I dealt with a lady called Nadine who made the whole process easy and stress free. The service and aftercare has been first class

I could not thank browns estate agents enough!! Just bought my first home with the help of Kerry, and it was absolutely painless. She had me at ease the full way through and it only took 7 weeks to complete. Totally overjoyed with my new home, and couldn’t have done it without the girls from browns

Sold our house for us in 2 weeks! They excelled with their communication and making sure things were happening. The for sale sign was up within 10 minutes haha. What I liked the most is they spoke to me often, and not just my partner (I've found other companies tend to address everything to my husband and just ignore that I exist) and felt really comfortable talking with them. Our account was usually handled by the same person which was nice. Kerry was amazing. I'd definitely recommend for selling your house 😊

Used Browns to sell my home. The service was great. Property was listed and a sale agreed within a week! Constant communication from the team and overall a smooth selling process.

Awesome Service from Browns. They took the hassle away from the whole process and it was an absolute piece of p*SS renting my property. I’d highly recommend 🙌🏻

Nadine was a little star 🌟

Used Browns to sell my home. The service was great. Property was listed and a sale agreed within a week! Constant communication from the team and overall a smooth selling process.

Browns are absolutely amazing! I have been a tenant with them for almost 4 years now and I can't fault them. The girls are lovely, always very helpful and if I have any issues they are very quick to sort it!

I would recommend browns to anybody selling buying or renting Really professional ladies. I've used browns Estate agents a couple of times now and it's been a great experience.

Big thank you to Kerry, and girls at Browns. They made the whole process of selling our property run as smoothly as possible. They were professional, friendly and kept us informed at every stage of the process. Kerry was a star going above and beyond to help and guide us which we truly appreciated. Will definitely use Browns again and would recommend them to anyone thinking of selling/buying a property. Thank you so much girls.